Privacy Policy

Privacy Policy for SMS Communication

Paul John & Son Roofing Company
280 Mishawum Rd
Woburn, MA 01801

At Paul John and Son Roofing Company, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you communicate with us via SMS through our website.

We get consent verbally by asking “Do you agree to receive conversations (external), conversations (between employees) text messages from Paul John and Son Roofing. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://www.pauljohnandson.com/privacy-policy/ to see our privacy policy and https://www.pauljohnandson.com/privacy-policy/ for our Terms of Service.”

Information We Collect

When you provide your phone number and opt in to receive SMS messages from us, we may collect:

Your name

Your phone number

Your email address (if provided)

Details related to your roofing project or service inquiry

Consent confirmation for SMS communication

How We Use Your Information

We use the information you provide for the following purposes:

To send appointment confirmations, service updates, and reminders

To communicate about roofing project details, quotes, or follow-up services

To provide customer support and answer inquiries

To send occasional promotional offers or company updates (only if you have opted in)

SMS Messaging Terms and Conditions

By providing your mobile number and opting in, you consent to receive informational or service-related SMS messages from Paul John and Son Roofing Company. These messages may include appointment confirmations, project updates, reminders, or service notifications.

Message Frequency: Message frequency may vary depending on your interactions with Paul John and Son Roofing Company.

Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message. You may also reply HELP for assistance.

Message and Data Rates: Message and data rates may apply depending on your mobile carrier and plan..

Privacy: No mobile opt-in or text message consent will be shared with third parties or affiliates.

Support: For SMS-related questions or assistance, please contact us at nelson@pauljohnandson.com or call 781-665-3303

Who We Share Information With

Internal Use Only: Your information is used solely by Paul John and Son Roofing Company staff to provide the services you request.

No Third-Party Sharing of SMS Consent: SMS consent is not shared with third parties. We do not sell, rent, or distribute your phone number or SMS communication consent to outside parties or affiliates.

Your Privacy Rights

You may opt out of SMS communications at any time by replying “STOP” to any of our text messages.

You may also request that your personal information be updated or deleted by contacting us directly.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure.

Contact Information

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Paul John & Son Roofing Company
280 Mishawum Rd
Woburn, MA 01801
Phone: (781) 665-3303
Email: nelsonpauljohnandson@gmail.com