PRIVACY POLICY

Privacy Policy for SMS Communication

Paul John & Son Roofing Company
280 Mishawum Rd
Woburn, MA 01801

At Paul John and Son Roofing Company, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you communicate with us via SMS through our website.

Information We Collect

When you provide your phone number and opt in to receive SMS messages from us, we may collect:

Your name

Your phone number

Your email address (if provided)

Details related to your roofing project or service inquiry

Consent confirmation for SMS communication

How We Use Your Information

We use the information you provide for the following purposes:

To send appointment confirmations, service updates, and reminders

To communicate about roofing project details, quotes, or follow-up services

To provide customer support and answer inquiries

To send occasional promotional offers or company updates (only if you have opted in)

Who We Share Information With

Internal Use Only: Your information is used solely by Paul John and Son Roofing Company staff to provide the services you request.

No Third-Party Sharing of SMS Consent: SMS consent is not shared with third parties. We do not sell, rent, or distribute your phone number or SMS communication consent to outside parties or affiliates.

Your Privacy Rights

You may opt out of SMS communications at any time by replying “STOP” to any of our text messages.

You may also request that your personal information be updated or deleted by contacting us directly.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure.

Contact Information

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Paul John & Son Roofing Company
280 Mishawum Rd
Woburn, MA 01801
Phone: (781) 665-3303
Email: nelsonpauljohnandson@gmail.com